Claire has been a qualified arbitrator for many years. She is an ADR Official for CEDR and has made hundreds of arbitration awards for CEDR's consumer panels. Claire is also an experienced adjudicator. She is a member of the Bar Council ADR committee.

Her background is as a consumer lawyer and she is a leading member (currently Head of Chambers) at Gough Square Chambers, a leading consumer and regulatory law set of chambers.

Claire regularly sits also on the First Tier Tribunal (Mental Health) and therefore has considerable experience in the conduct of proceedings, including with persons requiring special assistance or who may need extensive explanation or encouragement to remain engaged in the process.

Claire is additionally a qualified and experienced mediator.

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